StratoMED

Effective Date: September 7, 2026

StratoMED is committed to protecting the privacy and security of individuals who use our learning management system, website, and mobile application.

This Privacy Policy explains the information that may be collected when you use StratoMED, how that information is used and protected, and the choices available to you regarding your personal information.

Information We Collect

StratoMED collects only the information reasonably necessary to provide, administer, secure, and support our learning platform and mobile application.

Account Information

When a StratoMED user account is created, we may collect and process information necessary to establish and manage the account, including:

• Name
• Email address
• Username or internal user identifier
• Account authentication credentials

Account credentials are used to authenticate access to the StratoMED platform and help protect user accounts from unauthorized access.

StratoMED does not require users to provide unnecessary personal information to create or maintain an account.

Learning and Activity Information

When you participate in education or training through StratoMED, the learning management system may create records associated with your use of the platform.

Depending on the courses, activities, and features used, this information may include:

• Course enrolments
• Course and activity completion
• Assessment and quiz attempts or results
• Certificates or other records of completion
• Learning activities and interactions
• Information submitted by a user through course activities or other available learning features

This information is used to provide educational services, track learning progress, maintain training records, and provide users with the functionality available through the StratoMED learning platform.

System and Technical Information

The StratoMED learning platform may automatically process technical and activity information necessary to operate, secure, maintain, and support the service.

This may include:

• Date and time of platform activity
• Pages, courses, or activities accessed
• Actions performed within the learning platform
• IP address
• Browser type
• Operating system
• Device or application information
• Application version
• Connection and diagnostic information

This information may be used for platform administration, security, technical support, troubleshooting, system performance, and maintaining the reliability of StratoMED services.

Mobile Application and Device Identifiers

The StratoMED mobile application uses services required to provide mobile application functionality, including push notifications.

The mobile application uses Google’s Firebase framework to support push notifications. Firebase may generate a unique application or device identifier used to recognize an installation of the application and deliver notifications to the appropriate device.

This identifier is used to support application functionality and does not itself contain the user’s name, email address, or other directly identifying account information.

Users may disable push notifications through their mobile device or application settings.

How We Use Information

Information collected through StratoMED is used to operate and provide the learning platform and mobile application.

This includes using information to:

• Create, authenticate, and manage user accounts
• Provide access to courses and educational content
• Record and display learning progress and course completion
• Administer assessments and learning activities
• Provide certificates or other completion records where applicable
• Provide mobile application functionality and notifications
• Communicate with users regarding their account or learning activities
• Respond to technical support requests
• Maintain the security and integrity of the platform
• Diagnose technical issues and improve platform reliability
• Comply with applicable legal requirements

StratoMED does not sell users’ personal information.

Third-Party Services

StratoMED may rely on third-party technology and service providers where necessary to operate the learning platform and mobile application.

The StratoMED mobile application uses Google Firebase services to support push-notification functionality. Certain technical information, including an application or device identifier, may therefore be processed by Google as necessary to provide this functionality.

Third-party services are used only where required to support the operation, security, functionality, or delivery of StratoMED services.

Information Security

StratoMED takes reasonable administrative and technical measures to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

Access to personal information is limited to authorized individuals who require access for legitimate operational, administrative, technical support, or educational purposes.

Users are responsible for maintaining the confidentiality of their account credentials and should not share their password with others.

Account and Data Deletion

Users may request deletion of their StratoMED account and associated personal information.

To request account deletion, contact: info@stratomed.ca

Please identify the StratoMED account you would like deleted so that we can verify and process the request.

Following verification of a deletion request, the user’s StratoMED account and associated user data will be permanently deleted. This includes the user’s profile and data associated with that account within the StratoMED learning platform.

Account deletion is permanent and may result in the loss of course progress, completion records, assessment results, certificates, and other information associated with the account.

Users may contact StratoMED at the email address above with questions regarding an account or data-deletion request.

User Choices

Users may contact StratoMED regarding their personal information or request deletion of their account and associated information.

Users may also control certain mobile application functionality, including push notifications, through their mobile device or application settings.

Disabling certain features may limit the functionality available through the mobile application but does not prevent users from accessing other StratoMED services where available.

Links to Other Websites

StratoMED services may contain links to websites or services operated by third parties.

StratoMED is not responsible for the privacy practices of external websites or services. Users are encouraged to review the privacy policies of third-party websites or services they choose to access.

Changes to This Privacy Policy

StratoMED may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When material changes are made, the effective date of this Privacy Policy will be updated.

Contacting StratoMED

Questions, concerns, or requests regarding this Privacy Policy, personal information, or account deletion may be directed to:

StratoMED Email: info@stratomed.ca

StratoMED will respond to privacy and account-deletion requests within a reasonable period of time.